Product Support
For assistance with Star Air Kontrol products, our dedicated support team is here to provide expert guidance and solutions. Whether you’re exploring product features, need step-by-step assistance with installation, or require maintenance tips to ensure optimal performance, our team is committed to delivering personalized, comprehensive service. We understand that air conditioning is essential to your comfort, and we’re here to help resolve any issues promptly, from troubleshooting to repair advice.
At Star Air Kontrol, customer satisfaction is our top priority, and our support team is trained to address a wide range of inquiries, ensuring you get the most out of your products. Whether you’re a homeowner, a business owner, or managing a hospitality space, our reliable support is tailored to meet your unique needs. Don’t hesitate to reach out—experience the peace of mind that comes with Star Air Kontrol’s dedicated customer care.
Monday through Friday from 8 AM to 5 PM, and Saturday from 9 AM to 1 PM.
Residential – Indoor
Wall Mounts
Single-Zones:
SAK-09-WM1/115V
SAK-12-WM1/115V
SAK-12-WM1/220V
SAK-18-WM1/220V
SAK-24-WM1/220V
SAK-36-WM1/220V
Multi-Zones:
SAK-09-MZ/220V
SAK-12-MZ/220V
SAK-18-MZ/220V
SAK-24-MZ/220V
SAK-30-MZ/220V
SAK-36-MZ/220V
Ceiling Cassette
Four-Way
SAK-09-CTMZ/220V
SAK-12-CTMZ/220V
SAK-18-CTMZ/220V
SAK-24-CTMZ/220V
SAK-09-CT1/220V
SAK-12-CT1/220V
SAK-18-CT1/220V
SAK-24-CT1/220V
SAK-36-CT1/220V
SAK-48-CT1/220V
One-Way
SAK-09-OCTMZ/220V
SAK-12-OCTMZ/220V
SAK-18-OCTMZ/220V
SAK-09-OCT1/220V
SAK-12-OCT1/220V
SAK-18-OCT1/220V
Air Handler
SAK-24FDN1-M18M
SAK-36FDN1-M18M
SAK-48FDN1-M18M
SAK-60FDN1-M18M
SAK-24SQN1-M18M
SAK-36SQN1-M18M
SAK-48SQN1-M18M
SAK-60SQN1-M18M
Floor Console
SAK-09-COTMZ/220V
SAK-12-COTMZ/220V
Floor Ceiling
SAK-18-COTMZ/220V
SAK-24-COTMZ/220V
Slim Ducts
Single-Zone
SAK-09-DT1/220V
SAK-12-DT1/220V
SAK-18-DT1/220V
SAK-24-DT1/220V
SAK-36-DT1/220V
Multi-Zone
SAK-09-DTMZ/220V
SAK-12-DTMZ/220V
SAK-18-DTMZ/220V
SAK-24-DTMZ/220V
Wall Mounts
Single-Zones:
SAK-09-WM1/115V
SAK-12-WM1/115V
SAK-12-WM1/220V
SAK-18-WM1/220V
SAK-24-WM1/220V
SAK-36-WM1/220V
Multi-Zones:
SAK-09-MZ/220V
SAK-12-MZ/220V
SAK-18-MZ/220V
SAK-24-MZ/220V
SAK-30-MZ/220V
SAK-36-MZ/220V
Ceiling Cassette
Four-Way
SAK-09-CTMZ/220V
SAK-12-CTMZ/220V
SAK-18-CTMZ/220V
SAK-24-CTMZ/220V
SAK-09-CT1/220V
SAK-12-CT1/220V
SAK-18-CT1/220V
SAK-24-CT1/220V
SAK-36-CT1/220V
SAK-48-CT1/220V
One-Way
SAK-09-OCTMZ/220V
SAK-12-OCTMZ/220V
SAK-18-OCTMZ/220V
SAK-09-OCT1/220V
SAK-12-OCT1/220V
SAK-18-OCT1/220V
Air Handler
SAK-24FDN1-M18M
SAK-36FDN1-M18M
SAK-48FDN1-M18M
SAK-60FDN1-M18M
SAK-24SQN1-M18M
SAK-36SQN1-M18M
SAK-48SQN1-M18M
SAK-60SQN1-M18M
Floor Console
SAK-09-COTMZ/220V
SAK-12-COTMZ/220V
Floor Ceiling
SAK-18-COTMZ/220V
SAK-24-COTMZ/220V
Slim Ducts
Single-Zone
SAK-09-DT1/220V
SAK-12-DT1/220V
SAK-18-DT1/220V
SAK-24-DT1/220V
SAK-36-DT1/220V
Multi-Zone
SAK-09-DTMZ/220V
SAK-12-DTMZ/220V
SAK-18-DTMZ/220V
SAK-24-DTMZ/220V
FIND AN INSTALLER
Find the nearest licensed installer
FRQUENTLY ASKED QUESTIONS
Get answers to common questions
WARRANTY REGISTRATION
Register your product for warranty protection