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Give us a Call or Drop by!

For expert air conditioning service and support, contact Star Air Kontrol or stop by our service centers in Los Angeles, Orange, Riverside, San Bernardino, or San Diego. Our dedicated team is ready to assist you in these regions, ensuring your comfort with our reliable solutions.

Anaheim Location

Phone 1

Phone 2

Sun Valley Location

Frequenty Asked Questions

Star Air Kontrol is committed to helping you find the right solution for all you air conditiong and heating needs. Here are some common questions we get and helpful answers. If you do not find your question below, please give us a call, toll free, or contact us via email!

Do You Deliver Air Conditioner Units To Me And How Much For?

We will deliver within a 70-mile radius from our storeroom. We can also ship anywhere in the country for a shipping fee (VIA UPS). Shipping varies from where you’re located but we promise to provide low-cost freight.

How Do You Figure Out How Many BTU's You Need?

We usually recommend 12,000 BTUs for every 4000 square feet.

Are Your Units Energy Efficient?

By purchasing Energy Star qualified products you help minimize greenhouse gas emissions and other pollutants caused by other inefficient air conditioner units. Also, Energy Star products make it much easier for you to choose energy-efficient air conditioners that produce significant savings on energy bills without giving up performance, features, and comfort.

What Is The Difference Between A Window Kit And A Trim Kit?

Window Kits are used to set up an air conditioner through a sliding window. They generally include support brackets for stability. Trim Kits are used to install air conditioning units through a wall opening, and include a hard plastic frame to seal the gap between the unit and the wall.

Do Room Air Conditioners Dehumidify?

All air conditioners take moisture out of the air but they are not considered a dehumidifier on their own. We do sell individual dehumidifiers.

Are The Measurements Displayed On Your Website The Exact Dimensions Of The A/C Unit?

The measurements listed are of the outside diameter of the sleeve, or wall opening (not the unit).

Product Support

For assistance with Star Air Kontrol products, our dedicated support team is available to help. Whether you need guidance on product features, installation, maintenance, or troubleshooting, we are committed to providing you with comprehensive and prompt service. Reach out to us for reliable support tailored to your Star Air Kontrol products.

Contact us for support with your inquiries Monday through Friday from 8 AM to 5 PM, and Saturday from 9 AM to 1 PM.

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Learn More About Our SAK PRODUCTS

Single-Zone Mini Splits Air Conditioners

Multi-Zone Mini Splits

Through-The-Wall Air Conditioners

Packaged Terminal Air Conditioners

Ceiling Cassettes

Light Commercial Ducted Mini Split