Office Information

Where are we located?

We are on the corner of State college and ball rd: 1911 E. Ball Rd, Anaheim, 92805

How can we contact you?

Our office telephone number is: 714 635 1482 and our e-mail is

What are your store hours?

Monday – Friday, 8:00 AM – 5:00PM. Saturdays we are open from 9:00 AM – 3:30 PM. During summer, we are open Sundays from 10:00 AM – 2:00 PM.

Can we open an account with Star Air Kontrol?

Of course, just give us a call and we’ll set you right up. 714-635 -1482

What is your return policy?

25% re-stocking fee, and 30% on open boxes

Air Conditioner Unit Information

How do I order?


Just call our toll-free number at: 714-635-1482

Do you deliver air conditioner units to me and how much for?

We will deliver within a 70 mile radius from 1911 E. Ball Rd, Anaheim, 92805. SAK can also ship anywhere in the country for a shipping fee (VIA UPS).

Shipping varies from where you’re located but we promise to provide low-cost freight.

What Credit Cards do you accept?

We accept all major credit cards.

Can I pick-up my unit at your location?

Yes, anytime mon-Friday 8 AM – 5 PM, or Saturday 9-2PM, the unit(s) will be prepared for you to pick-up.

Are your units under warranty?

All our units come with a manufacturer’s warranty, which is 1 year parts and labor, and 5 year on the compressor.

How many BTU’s do I need for my room?


Area To Be Cooled (square feet) Capacity Needed (BTUs per hour)
100 up to 150 5,000
150 up to 250 6,000
250 up to 300 7,000
300 up to 350 8,000
350 up to 400 9,000
400 up to 450 10,000
450 up to 550 12,000
550 up to 700 14,000
700 up to 1,000 18,000
1,000 up to 1,200 21,000
1,200 up to 1,400 23,000
1,400 up to 1,500 24,000
1,500 up to 2,000 30,000
2,000 up to 2,500 34,000


Do I need 115 or 220 Volt air conditioner?


A 115 Volt is usually used in a workplace or home, but the 230Volt uses a different breaker amp, therefore a different plug type than a 115 Volt.

Are your units energy efficient?


By purchasing Energy Star qualified products you help minimize greenhouse gas emissions and other pollutants caused by other inefficient air conditioner units. Also, Energy Star products make it much easier for you to choose energy-efficient air conditioners that produce significant savings on energy bills without giving up performance, features, and comfort.



Are the measurements displayed on your website the exact dimensions of the A/C unit?


The measurements listed on our website give the outside diameter of the sleeve of the A/C unit.

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