Where are we located?
We are on the corner of State college and ball rd: 1911 E. Ball Rd, Anaheim, 92805
How can we contact you?
Our office telephone number is: 714 635 1482 and our e-mail is email@example.com
What are your store hours?
Monday – Friday, 8:00 AM – 5:00PM. Saturdays we are open from 9:00 AM – 3:30 PM. During summer, we are open Sundays from 10:00 AM – 2:00 PM.
Can we open an account with Star Air Kontrol?
Of course, just give us a call and we’ll set you right up. 714-635 -1482
What is your return policy?
25% re-stocking fee, and 30% on open boxes
Air Conditioner Unit Information
How do I order?
Just call our toll-free number at: 714-635-1482
Do you deliver air conditioner units to me and how much for?
We will deliver within a 70 mile radius from 1911 E. Ball Rd, Anaheim, 92805. SAK can also ship anywhere in the country for a shipping fee (VIA UPS).
Shipping varies from where you’re located but we promise to provide low-cost freight.
What Credit Cards do you accept?
We accept all major credit cards.
Can I pick-up my unit at your location?
Yes, anytime mon-Friday 8 AM – 5 PM, or Saturday 9-2PM, the unit(s) will be prepared for you to pick-up.
Are your units under warranty?
All our units come with a manufacturer’s warranty, which is 1 year parts and labor, and 5 year on the compressor.
How many BTU’s do I need for my room?
|Area To Be Cooled (square feet)||Capacity Needed (BTUs per hour)|
|100 up to 150||5,000|
|150 up to 250||6,000|
|250 up to 300||7,000|
|300 up to 350||8,000|
|350 up to 400||9,000|
|400 up to 450||10,000|
|450 up to 550||12,000|
|550 up to 700||14,000|
|700 up to 1,000||18,000|
|1,000 up to 1,200||21,000|
|1,200 up to 1,400||23,000|
|1,400 up to 1,500||24,000|
|1,500 up to 2,000||30,000|
|2,000 up to 2,500||34,000|
Do I need 115 or 220 Volt air conditioner?
A 115 Volt is usually used in a workplace or home, but the 230Volt uses a different breaker amp, therefore a different plug type than a 115 Volt.
Are your units energy efficient?
By purchasing Energy Star qualified products you help minimize greenhouse gas emissions and other pollutants caused by other inefficient air conditioner units. Also, Energy Star products make it much easier for you to choose energy-efficient air conditioners that produce significant savings on energy bills without giving up performance, features, and comfort.
Are the measurements displayed on your website the exact dimensions of the A/C unit?
The measurements listed on our website give the outside diameter of the sleeve of the A/C unit.